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Susan : Welcome to Technical Support Live Chat ! How can I help you?

Roy : Hi susan i was wondering how do i upload files?

Susan : What's your domain name please ?

Roy : domain name?

Roy : sorry i am new to this

Susan : Where are you wanting to upload the files to ?

Roy : my server i think

Susan : Do you have a website hosted with Apollo ?

Roy : my friend set it up for me, he said i could upload files using ftp?

 

If you feel your session has ended prematurely in error,

please initiate a new chat session referencing the previous technician's name. Thank you, Customer Service.

 

Susan : Welcome to Technical Support Live Chat ! How can I help you?

Roy : Sorry i think i got disconnected

Roy : Could you explain to me what ftp is?

Susan : File transfer protocol.

Roy : My friend said i needed to get an ftp client to be able to use it

Roy : is this correct?

Susan : Yes

Roy : Do you have to buy ftp clients or are they free? Can you get them off the internet?

Susan : You can download several shareware programs, just do a search for ftp shareware on Google. I'd probably recommend something like CuteFTP or WS_FTP

Roy : Ok, thnank you Susan. One more thing, i am trying to sort out the webmail service thing and i am having problems.

Susan : OK

Susan : what kind of problem and what's the name of your site ?

Roy : Well i have never used email before and my website is http://www.potty.org

Susan : OK, just a sec

 

I dont think she noticed what http://www.potty.org was :owned:

 

Susan : potty.org doesn't appear to be hosted with Apollo, and the DNS servers are not ours.

Roy : hmmm well i hope my friend set it up correctly

Roy : he did say it was this hosting company

Susan : Do you know what type of account it was ?

Susan : or is ?

Roy : he said it was the cheapest, i think the value plan or something

Roy : it seems to be running alright...

Susan : That makes sense, for that type of account you'd access webmail by going to webmail.potty.org. Should bring up a page that says Horde and a login

Susan : But wait, I don't see your website name on our Plesk account .Your DNS severs are c.ns.joker.com, b.ns.joker.com and a.ns.joker.com. Those aren't Apollo's servers, must be your old hosting company, until that is changed your webmail or website won't work

Roy : i see, how do i change them?

Susan : well your site will work off your old hosting but email won't

Susan : It has to be done through your registrar. I'm checking to see who that was ...

Roy : I think there is some infomation regarding that on the main homepage

Susan : If you fo to this site http://dnsstuff.com/tools/whois.ch?ip=potty.org that tells you who owns that domain name and who the registrar is. The registrar is who has to change your DNS servers

Susan : You should know who registered your domain name, you had to pay them

Roy : well my friend is the one paying so he has the infomation

Roy : i am too young to use a credit card

Susan : Then he probably has the login information you'll need to to chage your dns server.

Susan : As it stands right now, I see no account with us.

Susan : An this chat line is restricted to Apollo customer only

Roy : Oh ok i am very sorry to waste your precious time, maybe you could take a break and look at my site. Goodbye...and btw OWNED!!!

 

If you feel your session has ended prematurely in error, please initiate a new chat session referencing the previous technician's name.

Thank you, Customer Service.

I see no rage ?

I see no point in saying "OWNED" Prior to HER closing the conversation ...

GJ Nooblet :gaysex:

I dont know what http://www.whattheguck.blah is ....

does that make me owned ?

Heres mine ;)

 

 

I got Susan Too :D

 

 

BTW: The subject was "What do you think?" - so that explains her first line ;)

 

 

** You are now speaking with Susan, Technical Support. **

Susan : Thank you, just a moment please, while I pull up your information.

Susan : As litttle as possible ? :) What can I help you with Tony ?

Tony : Do you think craig from big brother is realy gay?

Tony : the signs don't ealy show

Tony : *realy

Tony : I think hes Bi

Tony : what do you think?

Susan : Sorry never seen the show

Tony : well....i think he could swing either way realy

Susan : but I think most people are Bi if need be. Depends on what can be gained

Susan : I know my brother-in-law was, depended on who'd take care of him

Susan : But really I can get in trouble for this.

Tony : well, my question is, my friends site http://www.potty.org seems to be malfuntioning alot lately

Tony : and he tells me it is hosted by this company?

Susan : We don't and won't host adult sites. Sorry

Tony : is it boring?

Susan : I'm now swamped at the moment, so

Susan : Just a choice of the owner

Tony : being a customer servie person?

Tony : is it boring?

Susan : usually, very

Tony : awww, you must get real lonely

Tony : is the pay good?

Susan : Depends on the volume of calls or chats. Usually I talk to 4 or 5 at the same time.

Susan : not enough, obviously

Tony : your a very cool customer servie person, all the others are boring and dull

Susan : You do realize that I can block you from your IP ?

Tony : Realy?

Susan : I try.

Susan : Yeah

Tony : Cool

Tony : You Do That

Tony : BITCH

Susan : But as I said this is getting boorrinng

Tony : what so you sits there and if no one comes you doesnt get paid?

Susan : no I get paid either way

Tony : you want my cock don't you?

Susan : Ok, im blocking your IP now...bye

 

If you feel your session has ended prematurely in error, please initiate a new chat session referencing the previous technician's name.

Thank you, Customer Service.

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